Do you offer discounts for large orders?

Yes. We can handle large projects from design to delivery, including:

  • Resorts/Hotels
  • Restaurants
  • Sports Teams
  • Government Offices & Professional Buildings
  • Hospitals

Please contact us for more information.

Do you have Poly and Wood Samples?

Yes, we do have poly and wood samples available for a small cost. Once you decided on the perfect color, simply return the samples back in the pre-paid envelope and we will either credit your order or refund your money.

How hot will my poly furniture get in direct sunlight?

Just like everything else that exposed to direct sunlight, you should use extra caution with black and other dark-colored outdoor furniture. It may best to use a cushion or towel before sitting. Vibrant colors can be warm to the touch but much less than black colors. White and tan should not get hot in direct sunlight.

Can I leave my poly outdoor furniture out through the winter months?

Yes, your poly furniture can be left out all winter. Power-washing(not to exceed 1500 PSI) or a soft bristle brush may be needed to clean off any residual dirt or grime that has settled. Poly furniture is built to withstand all elements that mother nature has to offer and still look new.

What material is used for outdoor cushions? How do you care for the cushions?

All outdoor cushions are made from Subrella fabrics. Sunbrella is the leading supplier of fabric for outdoor use. The high-quality materials are specially manufactured to be able to withstand the elements.

To clean outdoor cushions:

1) Brush off any loose dirt.
2) Prepare a cleaning solution of 2 ounces (1/4 cup) mild soap per gallon of lukewarm water.
3) Use a sponge or a soft bristle brush to clean.
4) Allow cleaning solution to soak into fabric.
5) Rinse thoroughly with clean water.
6) Allow fabric to air dry.

Do the tables include umbrella holes?

Yes, all dining tables, with the exception of the Balcony Table, will include an umbrella hole, umbrella stabilizer bolts, and a table plug (when the umbrella is not in use).

What type of fasteners are used in poly outdoor furniture?

Luxcraft Poly outdoor furniture products are assembled with 316-grade stainless steel screws and bolts. The stainless steel hardware ensures a brilliant shine that will last for years with little maintenance.

Will my poly outdoor furniture deteriorate?

Not likely. Poly furniture is exceptionally resistant to moisture, insects, splintering, warping and other hazards common to wood outdoor products.

How do I care for my poly outdoor furniture?

Poly furniture is essentially maintenance-free. It requires no waterproofing, staining or similar recurring maintenance other than an occasional washing with soap and water or our Poly Furniture Cleaning Kit.

Is poly outdoor furniture made from recycled materials?

Yes. It is made from recyclable plastic derived from post-consumer waste such as milk and detergent bottles. The material is cleaned in a decontamination process to a purity level of over 99% HDPE then compounded into a solid board stock material. The resulting product contains over 90% recycled post-consumer waste by weight.

Does your shop accept returns?

Yes. The returned furniture must be returned within 7 business days and in the original condition for a full refund.  We are not able to return any custom orders.

Will my order arrive assembled?

Yes! All furniture is assembled at our shop. Furniture can be left unassembled by request.

Please note: All drop-ship items must be shipped unassembled, so some assembly will be required.

 

How can I pay for my order?

We accept payment through PayPal and Stripe on our website. Checks and Cash can be accepted in our store.

Can I change my order once it’s been placed?

It is possible to change an order that has not yet shipped. If you would like to change your order, please contact us as soon as possible and we will do our best to accommodate you.

Still have some questions? We’re here to help. Call us 724-532-0050 or email here.